Terms & Conditions
Ballina Motorcycles Terms & Conditions
We are not able to offer the deal pricing outside of the set timeframes. If you purchase an item outside of this time, it will be the original price. If an item you purchased has deal pricing after your purchase, we are not able to reimburse the difference.
All items, including deal items can be returned in accordance to our returns policy, however if you choose to return an item after the deal has ended the new item will return to the original price (unless for a different size only, see below). We suggest purchasing replacement items right away to secure the deal price.
We will accept size-only returns at the deal purchase price in accordance to our returns policy. Providing that the item is in stock, and the same item as purchased (from the same overarching part number). Returning for alternative items are subject to price difference.
We are not able to special order in, layby or rain-check items at the deal price. The pricing is final, no further discounts.
We are not able to hold items prior to complete payment, to secure items you will need to pay in full.
Items added to your cart at the deal price during the deal will return to their original price once the deal has ended.
Any quotes or invoices created during the deal timeframe will be cancelled once the deal has ended, and the items will return to the original price.
Website Terms Of Use
Welcome to the Ballina Motorcycles website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Ballina Motorcycles’ relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Ballina Motorcycles’ or ‘us’ or ‘we’ or ‘our’ refers to the owner of the website whose registered office is 21 Kerr Street, Ballina, Australia. The term ‘you’ refers to the user or viewer of our website.
Ballina Motorcycles reserves the right to make changes to this site and these terms and conditions at any time.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
Marketing
By ordering or registering on Ballina Motorcycles you grant us the right to add your contact details to our database and email transactional order, shipping and product review emails. From time to time we may contact you about offers and new products. You can easily be removed by either unsubscribing via the link at the footer of any marketing communications or contacting our Customer Service team and we will remove you from marketing communications. We do not share, sell or exchange any customer contact information with other companies excluding shipping carriers who use this information to deliver orders.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Ballina Motorcycles reserves the right at any time after receipt of your order to accept or decline your order for any reason. We reserve the right at any time after receipt of your order, to supply less than the quantity you ordered of any item.
Fraud Prevention
All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order and orders will be held from shipment until security checks have been completed. We will make reasonable attempts to contact you using the details provided to complete the necessary security checks. Failure to comply with such requests from Ballina Motorcycles will result in the order being cancelled and the funds being refunded back to the card used.
Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Ballina Motorcycles shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
Ballina Motorcycles shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is cancelled, Ballina Motorcycles shall immediately issue a credit to your credit card account in the amount of the charge.
Product images may not always be an exact representation of the listed product. Many images are sourced from the Australian importers of the products and in many cases the image will not be an accurate representation of the product. Please refer to images as a reference only and rely on product titles, descriptions and fitment listings for accuracy.
For further information or clarification of any of the above terms and conditions, please feel free to contact the Ballina Motorcycles team via phone on (02) 6681 3000.